Venus 1500 v4 Trial has expired, no longer opens; Expired registration

Potential Symptoms

  • Venus 1500 v4 Trial has expired.
  • Unable to fully launch software.
  • Locked out of Venus 1500 V4 software.

Environment

  • Product Family: Software
  • Product: Galaxy
  • Component: Licensing, Registration
  • Control System: Venus 1500 V4

Cause

  • The Venus 1500 v4 software has a limited trial of 90 days. Once the trial is expired the software is locked until a registration is purchased or applied.
    • A license is only good for a single computer and may need to be re-licensed if there is a change of computers, a re-image of the computer, replacement of the hard drive, etc.

Resolution

KB ID: DD2284146


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