Visiconn Network Awareness showing No Content Scheduled

Symptom

  • Showing "No Content Scheduled" in Visiconn Network Awareness, however it has been verified content has been published and scheduled and there are no errors in IDM.
  • Old content may still be playing on the display.

Environment

  • DMP-8000 (VNet)
  • ValoPlay
  • GNet
  • Visiconn

Cause

  • Unknown.

Resolution

  • Reset the player to force it to re-download the schedule from Visiconn.
    • For assistance in doing this on billboard displays, please call the Daktronics NOC.

KB ID: DD2281717


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