When trying to install Venus 1500 v4, receive error "Error 1335: The cabinet file 'Data1.cab' required for this installation is corrupt and cannot be used.

Potential Symptoms

When trying to install Venus 1500 v4, receive the following error:

  • Venus 1500 V4 Installer Information
  • Error 1335: The cabinet file 'Data1.cab' required for this installation is corrupt and cannot be used. This could indicate a network error, an error reading from the CD-ROM, or a problem with this package.

Environment

  • Product Family: Software
  • Product:
  • Component:
  • Control System: Venus 1500 V4

Cause

This could be caused by an installed Antivirus or Firewall program.

Resolution

Step 1: Disable or turn off any installed Antivirus or Firewall software.

  • The steps to do so vary depending on which type of Vendor is used, and version. See your Antivirus or Firewall Vendor Help Guide for further information.
  • If no AntiVirus or Firewall installed, proceed with step 2.

Step 2: Unregister and re-register the Microsoft Installer Component.

  1. Open the Command Prompt Window.
    • Windows XP - Click Windows Start Menu -> Click Run -> Type CMD -> Click Ok.
    • Windows Vista/7 - Click Windows Start Menu -> In Search programs and files type CMD -> Click CMD filtered at the top of the menu.
  2. In the Command prompt window, type the following command: msiexec /unregister
  3. Press [Enter].
  4. In the Command prompt window type the following command: msiexec /regserver
  5. Press [Enter].
  6. Close Command Prompt.

Step 3: Run the software install again.
 

Alternatively, learn more about Venus Control Suite to enhance your control software experience.

KB ID: DD2265937


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