TriCaster: Video goes blank when pushing Green 247, the TriCaster is showing that content should be displaying, Daktronics video system

Potential Symptoms

SSL goes blank when pushing Green 247 screen to it. AVI file from the DDR is showing up in the Live Output window on the TriCaster. Show Control content shows up fine on the display.

Environment

SSL
TriCaster
VLink 1500

Cause

DVI cable was not fully seated on the VLink.

Resolution

Power down the VLink/TriCaster and reseat the DVI cable. Power back up VLink then the TriCaster.

KB ID: DD2255979


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