Venus 1500 software will launch, but one or more components will not open such as content studio or media kit, it prompts to register.

Potential Symptoms

  • Venus 1500 software will launch, but one or more applications will not open such as content studio or media kit, it prompts to register.
  • Venus 1500 prompting for registration after registering the software.

Environment

  • Venus 1500 Version 4

Cause

  • License code was copy and pasted into the registration window.  Occasionally it will not copy in the correct format and will not register all components of Venus 1500.

Resolution


KB ID: DD2014912


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