Text missing from content after player replacement
Potential Symptoms
- All text not showing on content from the DMP-8000 / VNet
- DMP-8000 recently replaced
- Content created in Show Control
Environment
- Product Family: Software and Controllers
- Product: DMP-8000 - Ticket Window
- Component: text, fonts
- Control System: Show Control with DMP-8000
Cause
- DMP was replaced and when content is played only some text is appearing on specific messages.
- Fonts are missing on the new V-net for content
Resolution
- Turn off file based write filtering on the V-net so files can be copied to V-net
- Copy fonts that match text in sequence from Show Control computer C:/Windows/fonts to the V-net computers C:/Windows/fonts folder
KB ID: DD1997526
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