How do I configure a Sierra Wireless modem for use in a digital billboard with a Daktronics provided router?

Question

  • How do I configure a Sierra Wireless modem to work with my digital billboard?

Environment

  • Product Family: Billboards
  • Product:
  • Component: Daktronics provided router (Cisco RV042, Meraki Z1/Z3), Sierra Wireless Modem (Raven XE/XT, LS300, GX400, GX440, GX450, ES450, RV50, MP70)
  • Control System: Visiconn, Venus Control Suite

Answer/Steps

    1. Ensure that you have taken steps to secure your modem: How to secure your Sierra Wireless modem, DD3642163.
    2. Open an internet browser and connect to AceManager.
      • If you are physically connected to the modem's Ethernet port, or on the Local Area Network (LAN) via a router or switch, go to https://192.168.13.31:9443 or http://192.168.13.31:9191.
      • If you are remote, connecting through the cellular network, go to https://xxx.xxx.xxx.xxx:9443 (or http://xxx.xxx.xxx.xxx:9191) where the x's are replaced by the static IP of the modem. Chrome works the best for this.
    3. Log in to the modem with the following login information.
      • Login: user
      • Password: whatever you set it to
    4. On the Status tab, ensure that the Active WAN IP Address is the same as your assigned static IP.
      • If not, you will need to work with your Internet Service Provider (ISP) to resolve the issue.
    5. Click the Security tab.
    6. Locate DMZ Enabled. Verify it is set to Automatic.
    7. Click Apply and then OK to reboot when prompted.

KB ID: DD1988529


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