Cleveland IndiansCleveland IndiansClevelandGP0|#40c7aaee-23ba-4b79-a333-32104f811649;L0|#040c7aaee-23ba-4b79-a333-32104f811649|Ohio:OH;GTSet|#40ec3996-05a4-4b29-be11-accbb09263e3;GPP|#250d4c9d-ec42-43d6-b50b-21dddfa79496
New York RangersNew York RangersNew YorkGP0|#cc98949b-a500-4c87-a419-c83210c79c88;L0|#0cc98949b-a500-4c87-a419-c83210c79c88|New York:NY;GTSet|#40ec3996-05a4-4b29-be11-accbb09263e3;GPP|#250d4c9d-ec42-43d6-b50b-21dddfa79496

Ribbon and Field Level Display Support

Support Alert
Ribbon and Field Level displays provide greater flexibility for game day messaging, graphics animation and video. Use the tabs below to find help operating your system, fixing an issue and maintaining your display, or navigate to a specific display product for additional resources.

​​​​​​​​I Need Help With:

Operating My Display Icon

Operating My System




Venus Control Suite Control SuiteVenus Control Suite
Venus 1500 1500Venus 1500
Show Control System Control SystemShow Control System




Third-Party Player Party PlayersThird-Party Player
Third-Party Video Processor Party Video ProcessorsThird-Party Video Processor
SI-32 InterfaceSI-32

Fixing Issues Icon

Fixing an Issue

Maintaining My Display Icon

Maintaining My System


Find Help With a Specific Product Control SystemShow Control System 1500Venus 1500 Control SuiteVenus Control Suite

Request Service

Service Requests

Use the Daktronics MySupport Portal to:

  • Create a new service case
  • View open service cases
  • Check order and shipping status
  • Verify account information
  • Select email/text settings to receive case notifications

Our standard response time is less than 4 hours.

MySupport Access MySupport 

Urgent Assistance

To help expedite your call:

  • Have your case number available if one has been assigned to you.

  • If you require technical assistance to trouble-shoot your system, please call from where the equipment is located and have everything connected and powered up.
Contact Daktronics