Venus Control Suite: How do I configure my browser to accept the VCS certificate

Potential Symptoms

When first type in the address (e.g., https://venus-p:44300 ), the browser will alert with a warning. 

⚠️Your connection is not private. Attackers might be trying to seal your information from venus-p.

Example: 
 image (10)a.png 

Within the advanced portion of the prompt, there is usually an option to proceed to the website at which point the prompt is usually not repeated.

image (10)ab.png

However, the address bar of the browser will continue to warn that the site is not secure:

DD4662126 2.png

Environment

  • Product: 
  • Components: All web browsers - Microsoft Edge, Google Chrome, Mozilla Firefox, etc 
  • Control System: Venus On-Premise

Using browser from another computer to connect to an on-premise Venus Control Suite server (typically named venus-p).

Cause

Unlike the cloud-hosted Venus Control Suite (e.g., https://venus.daktronics.com ), the on-premise Venus Control Suite will generate a self-signed root certificate that is unique to each install. This is a common and accepted design for on-premise HTTPS on a local network, however it will not be automatically trusted within browsers.

Resolution

    👉These steps should be repeated from each client computer that is regularly used to interact with the on-premise Venus Control Suite.

    1. Download the server-specific root CA (if different, replace "venus-p" with applicable hostname in the URL)
      1. http://venus-p:8810/pub/public/b666dddb-a1fd-402c-a093-fa27778aa3a6.crt
      2. Within the downloads view, click Open File
         2024-03-11_15-40-39.png 

    👉Optionally can use the equivalent URL (HTTPS with port 8811) if previously granted temporary trust via proceeding past the security prompt. https://venus-p:8811/pub/public/b666dddb-a1fd-402c-a093-fa27778aa3a6.crt 

    1. Click the Install Certificate... 
      image.png   
    2. Select Local Machine for Store Location and click Next button.
      image.png   
    3. Select Place all certificates in the following store and click Browse....
      image.png  
    4. Select Trusted Root Certification Authorities and click OK.
      image.png 
    5. Click Next.
    6. Click Finish.

    image.png  

    1. Click OK in the prompt for import was successful.
      image.png 
    2. Close all open browsers.
    3. Reopen browser and go to https://venus-p:44300 
    4. The site should now show as a secure connection.

    KB ID: DD4662126


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