Not Receiving Data from All Sport for Shots On Goal or Saves
Potential Symptoms
- DMP-8000 Players and Show Control not receiving data from All Sport for Shots On Goal or Saves even though they have been entered into the console.
Environment
- All Sport 5000; All Sport 5100
- DMP-8000
- Show Control
Cause
- DSTI is combining the All Sport and DakStats feeds (not being used), taking Shots on Goal and Saves from the DakStats feed where there is currently no information.
- No Shots on Goal information included in DSI File.
Resolution
- If the customer does not plan to use DakStats, have the DSI file changed to a No Stats Interface option. This will stop DSTI from combining the feeds and send all of the All Sport fields.
- To have the DSI file changed, call into TechOps/Help Desk.
- Have the Shots on Goal field added into the DSI file.
- To have the DSI file changed, call into TechOps/Help Desk.
- There may be a charge associated if these changes are needed
KB ID: 000011325
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