The SQL Server (NUCLEUS) will not start and gives error 3417 or 3414 for Microsoft SQL Server 2008

Potential Symptoms

  • When launching Venus 1500 v4, receiving a Nucleus Service Error.
  • When updating Venus 1500 v4, receive a Network-related or Instance-Specific error during the installation.
  • When trying to manually start the SQL Server (NUCLEUS) the due to one of the issue above, you receive one of the following errors:
    • Windows could not start the SQL Server (NUCLEUS) on Local Computer. For more information, review the System Event Log. If this is a non-Microsoft service, contact the service vendor, and refer to server specific error code 3417.corruptdberror.png
    • Windows could not start the SQL Server (NUCLEUS) on Local Computer. For more information, review the System Event Log. If this is a non-Microsoft service, contact the service vendor, and refer to server specific error code 3414. 
    • corrupt3414.jpg

Environment

  • Product: Venus 1500 v4
  • Component: Microsoft SQL Server 2008
  • Control System:

Cause

  • Nucleus Database is corrupted and will not allow the SQL Server (NUCLEUS) to be started.

Resolution

  • Please contact Daktronics Technical Support for additional assistance.

KB ID: DD2597513


DISCLAIMER: Use of this content may void the equipment warranty, please read the disclaimer prior to performing any service of the equipment.

DAKTRONICS DOES NOT PROMISE THAT THE CONTENT PROVIDED HEREIN IS ERROR-FREE OR THAT ANY DEFECTS WILL BE CORRECTED, OR THAT YOUR USE OF THE CONTENT WILL PROVIDE SPECIFIC RESULTS. THE CONTENT IS DELIVERED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. ALL INFORMATION PROVIDED IN THIS ARTICLE IS SUBJECT TO CHANGE WITHOUT NOTICE. DAKTRONICS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. DAKTRONICS DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS AND CONDUCT OF YOU OR ANY THIRD PARTIES IN CONNECTION WITH OR RELATED TO YOUR USE OF THE CONTENT. ADJUSTMENT, REPAIR, OR SERVICE OF THE EQUIPMENT BY ANYONE OTHER THAN DAKTRONICS OR ITS AUTHORIZED REPAIR AGENTS MAY VOID THE EQUIPMENT WARRANTY. YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE CONTENT AND ANY LINKED CONTENT. YOUR SOLE REMEDY AGAINST DAKTRONICS FOR DISSATISFACTION WITH THE CONTENT IS TO STOP USING THE CONTENT. THIS LIMITATION OF RELIEF IS A PART OF THE BARGAIN BETWEEN THE PARTIES.

The above disclaimer applies to any property damage, equipment failure, liability, infringement, or personal injury claim arising out of or in any way related to your use or application of the content, whether such claim is for breach of contract, tort, negligence or any other cause of action.