Serial Radio Troubleshooting (Galaxy)

Topic

  • What are some of the Hints, Tips, and Tricks to troubleshooting Serial Radios?

Environment

  • Product: Galaxy
  • Component: Gen 2 and Gen 3 Serial Radios
  • Control System: Venus 1500

Steps

  • Run Radio Config Utility - 000002951
  • Loopback Test when needed - 000004964
  • There are two sets of TX and RX lights on the Serial Radio cards. The set on the left (under the In Range light) is the Radio communication TX and RX. The two at the bottom (to the left of the RST and RUN lights) is for Wired communication. (see fig. 1)
  • These can be useful for determining where we are losing communication. (e.g. If we get activity on "Radio RX" and "Wired TX" on the Client radio but nothing else, data is not being sent or received from the controller of the display it is connected with.)
    DD2396821-1.bmp 

Related Articles

KB ID: DD2396821


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