AS-5000 console keys not responding, Reseat console ribbon cable.

Potential Symptoms

  • Buttons are not responding on AS-5000 console they will not register or beep
  • Some of the keypad buttons are working.

Environment

  • Product: All Sport 5010
  • Component: 
  • Control System: 

Cause

Loose ribbon cable inside the console (green cable on right side when looking from the front).

Resolution

  • Reseat the ribbon cable from the keypad to the circuit board..
    1. Setup workstation to eliminate causing any damage to components in the All Sport.
    2. Make sure console is off with power cable removed from wall outlet or battery pack removed if applicable.
    3. Take out screws on top corners of All Sport console (highest screws on each side of the console).
    4. Roll metal cover forward being careful not to damage the ribbon cable.
    5. Check and secure ribbon cable between the keypad and circuit board (it is the green one on the right side, when viewing from the front)
    6. Close console and secure with screws.
    7. Plug in and operate as normal.

KB ID: All-sport-5


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