LED Light Strip Support

Support Alert
Daktronics offers two primary types of light strips: those that are attached to a backboard, and those that are attached to a scorer’s table. Light strips typically illuminate when game clock displays zero or is stopped, or when the game horn or shot clock horn sounds. Light strips may be controlled via Daktronics shot clocks or a separate control box.



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Fixing an Issue

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Maintaining My Equipment

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Operating My Equipment

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Installing My Equipment


Product Documentation


Request Service

Service Requests

Use the Daktronics MySupport Portal to:

  • Create a new service case
  • View open service cases
  • Check order and shipping status
  • Verify account information
  • Select email/text settings to receive case notifications

Our standard response time is less than 4 hours.

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Urgent Assistance

To help expedite your call:

  • Have your case number available if one has been assigned to you.

  • If you require technical assistance to trouble-shoot your system, please call from where the equipment is located and have everything connected and powered up.
Contact Daktronics