Custom Audio Controller Support

Sportsound Custom Control Systems are specially designed and tailored to each facility. These control systems typically contain a digital mixer, control computer, digital signal processor, wireless microphones, media players, and other equipment based on customer needs.

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Operating My Controller

Daktronics provides customer specific drawings and documentation for custom audio control systems. Please submit a request by logging in to mySupport if you need a copy for your custom audio system.

Operation Resources

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Getting Started / Installing

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How do I send feeds to the Aux Outputs on a Yamaha TF Mixer?
How do I scan for the best available channel on a Shure QLXD4 Digital Wireless Receiver?

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Listen Hearing Assist System Overview

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Listen Hearing Assist System Overview

This video goes over the features, settings, basic operation and included components of the Listen Hearing Assist System

Maintaining

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<h3>Custom Audio Controller Maintenance</h3><p>The Daktronics audio control is practically a maintenance free control system. The following are guidelines to ensure the audio control system continues to operate as expected for the entire system lifetime.</p><h4> Routine Maintenance Checks:</h4><ol><li>Inspect all components for excess dust and debris. Clean with soft cloth and compressed air duster as needed. Cover control racks when not in use to protect from dust, debris, and UV rays.</li><li>Power up audio control rack and sound system.</li><li>Verify UPS is working properly.</li><li>Recall mixer presets and test for proper operation.</li><li>Verify any auxiliary systems, if present, are set to adequate audio levels and proper sources.</li><li>Test wireless microphones. Check that the microphones are operating on a clear channel, check for good signal strength and audio quality, and fresh batteries are installed prior to an event.</li><li>Test input levels for each channel.</li><li>Make backup of mixer to USB drive or computer.</li></ol><h4>Computer Checks (If Present):</h4><ol><li>Listen to the system for any hard drives or fans making excessive noise.</li><li>Check the Event Viewer for any application, security, and system errors.</li><li>Use Windows Update to update all windows components.</li><li>Update anti-virus software and definitions, AVG antivirus is recommended.</li><li>Verify that the monitor, keyboard, and mouse are working properly.</li><li>Verify that the system network is functioning properly (you are able to see and communicate with devices on the audio network).</li><li>Depending on years of operation and environment, the inside of the computer may need to be cleaned using compressed air.</li><li>Verify all amplifiers are online using the User Interface Panel.</li><li>Verify there are no amplifier voltage or temperature errors displayed on the User Interface Panel.</li><li>Verify there are no system indicators showing errors. (Network, missing devices, voltage errors, temperature errors).</li><li>Play content to the system and verify all speaker impedances are within range using the User Interface Panel.</li><li>Save backup file of any audio system files to USB drive.</li> </ol>

Maintenance Resources

Maintenance Resources {blank}

How do I backup and restore a Soundcraft Si Performer or Expression?
How to update firmware on Shure QLX-D wireless equipment.
How do I backup and restore a Yamaha M7CL, QL1, QL5, CL1, CL3, or CL5 Mixer?

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Daktronics Custom Monitor Panel

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Daktronics Custom Monitor Panel

This video is a demonstration of the basic layout and overview of custom Daktronics audio system monitoring applications for both indoor and outdoor custom audio systems that are generally installed in our high complexity market.

Fixing an Issue

Popular Resources

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How to check what presets are programmed on a Shure DFR22 DSP
Audio Architect indicates devices are offline, or how do I go online.
My wireless microphones are cutting out
Shure wireless microphone is showing E or F in front Group number (E0-E9, F0-F4)
TF mixer does not communicate with the TIO or any Dante devices
Yamaha TF mixer locks up when changing time
TF1 Mixer displays Low Battery or No Battery on the display
My Denon DN-300Z CD player isn't loading and/or playing my CD or Media
Audio output fluctuates up and down out of Yamaha 01V96 mixer

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Daktronics Custom Monitor Panel

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Daktronics Custom Monitor Panel

Product Documentation

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Request Service

Service Requests

Use the Daktronics MySupport Portal to:

Create a new service case
View open service cases
Check order and shipping status
Verify account information
Select email/text settings to receive case notifications

Our standard response time is less than 4 hours.

Access MySupport

Urgent Assistance

To help expedite your call:

Have your case number available if one has been assigned to you.
If you require technical assistance to trouble-shoot your system, please call from where the equipment is located and have everything connected and powered up.

Contact Daktronics

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201 Daktronics Dr. | Brookings, SD 57006-5128 | 800-325-8766

Custom Audio Controller Support

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Operating My Controller

Operation Resources

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Getting Started / Installing

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Popular How-to Articles

Popular how-tos {Blank}

View All >>

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Maintaining

Maintenance Checklist {blank}

Maintenance Resources

Maintenance Resources {blank}

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Maintenance Videos {blank}

Fixing an Issue

Popular Resources

Popular Resources {blank}

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Product Documentation

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Request Service

Service Requests

Urgent Assistance

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