Random digits or segments flash on a scoreboard, Driver firmware

Potential Symptoms

  • Random digits/segments flash on a scoreboard with or without signal present.
  • Scoreboard flickering.
  • Flashing scoreboard.
  • Clock digit(s) blank and/or flash erroneous data.
    • May look like a backwards 7 or backwards L.
  • May see issues with the TNMC.
  • Random flicker.

Environment

  • Product: Indoor Scoreboard (does not include shot clocks or stat panels)
    • Basketball, Hockey Scoreboards
  • Component: Wired or wireless communication, scoreboard driver 0P-1150-0126 or 0P-1150-0127
  • Control System:

Cause

  • Firmware issue.

Resolution

Note:  Main game information scoreboards are the ones that include game time and team scores.

  • Replace the drivers in the main game information scoreboards, not including stat panels or game/shot clocks,  with a Gyrus driver.  Contact Daktronics Customer Support to order a replacement driver.
    • United States & Canada 1-800-325-8766.
    • Outside US & Canada +1-605-697-4000.
    • Submit a Service Request form from Daktronics Support and reference this article.
 

For Temporary Operation

For sites that require an immediate workaround: Power cycling the scoreboard normally corrects the problem for a period of time. If the issue continually returns follow the resolution step above.

KB ID: DD2732734


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