Unable to change gas prices, bad signal (line to line) cable

Potential Symptoms

  • One or more displays may show E4 and will not update but host display is responding.
  • Unable to change gas prices on one or more fuel displays.
  • Decimal does not blink on one or more displays when trying to change price and cycling power does not resolve issue.
  • When selecting the "Detect Displays" option on the DM-100, not all displays are detected.
  • FL-3000 line to line cable indicator LEDs (DS2 and DS3) are flickering on and off despite having cable plugged in correctly.
    • LEDs are not lighting correctly despite being plugged in.  (Ex: J9 LED is blank but J10 LED is lit up despite being connected to each other.)

Environment

  • Product: FL and DF products, Gas or Fuel Price Display, FL-3000, FL-4500, FL-2000, FL-2100, FL-2109, FL-2300, FL-4000, DF-2000, DF-2009, DF-2100, DF-2109, DF-2300, DF-4000
  • Component: Signal (Data) cable, Line to Line Cable
  • Control System:

Cause

  • Signal cable (line to line) has failed and is not passing data between drivers.

Resolution

  • Replace signal (line to line) cable.

KB ID: DD1992714


DISCLAIMER: Use of this content may void the equipment warranty, please read the disclaimer prior to performing any service of the equipment.

DAKTRONICS DOES NOT PROMISE THAT THE CONTENT PROVIDED HEREIN IS ERROR-FREE OR THAT ANY DEFECTS WILL BE CORRECTED, OR THAT YOUR USE OF THE CONTENT WILL PROVIDE SPECIFIC RESULTS. THE CONTENT IS DELIVERED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. ALL INFORMATION PROVIDED IN THIS ARTICLE IS SUBJECT TO CHANGE WITHOUT NOTICE. DAKTRONICS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. DAKTRONICS DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS AND CONDUCT OF YOU OR ANY THIRD PARTIES IN CONNECTION WITH OR RELATED TO YOUR USE OF THE CONTENT. ADJUSTMENT, REPAIR, OR SERVICE OF THE EQUIPMENT BY ANYONE OTHER THAN DAKTRONICS OR ITS AUTHORIZED REPAIR AGENTS MAY VOID THE EQUIPMENT WARRANTY. YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE CONTENT AND ANY LINKED CONTENT. YOUR SOLE REMEDY AGAINST DAKTRONICS FOR DISSATISFACTION WITH THE CONTENT IS TO STOP USING THE CONTENT. THIS LIMITATION OF RELIEF IS A PART OF THE BARGAIN BETWEEN THE PARTIES.

The above disclaimer applies to any property damage, equipment failure, liability, infringement, or personal injury claim arising out of or in any way related to your use or application of the content, whether such claim is for breach of contract, tort, negligence or any other cause of action.