Why does my Show Control System - Display Studio 3000/4000 model Upgrade License expire after a 1 year installation period?

Question

Why does my Show Control System - Display Studio 3000/4000 model Upgrade License expire after a 1 year installation period?

Environment

  • Show Control System
  • Display Studio
  • SCS-3000
  • SCS-4000

Answer/Steps

The Show Control System software installed during the original equipment installation was designed, tested, and qualified to work with equipment manufactured during that time frame.  When new display system designs are released the software is updated, to a newer version, to interface with this equipment.  Upgrading to a newer version of the software is not recommended.  If a upgrade is desired the following steps will need to be taken.

  1. A Daktronics technician or engineer will need to review your site equipment.
  2. Billable upgrades to equipment on site may be needed.
  3. The computer being updated will need internet access or a Daktronics technician will need to make a service call to perform the upgrade.

 

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KB ID: DD2624754


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