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Why cant I import my VOB file when trying to import video into my message, Venus 1500 v4?

Symptoms

  • Why wont Venus 1500 v4 allow me to import a VOB file when trying to import a video?

Environment

  • Venus 1500 v4
  • Content Studio

Cause

  • Venus 1500 v4 does not allow VOB file type videos to be imported into Content Studio.

Resolution

  1. Convert VOB file into an uncompressed .avi or .mov file with an h.264 compression and then import the file into Content Studio.

KB ID: DD2620176


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