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When launching Venus 1500 v4. receive a gray box for software and an error "Venus 1500 By Daktronics is not responding"

Symptoms

  • When launching Venus 1500 v4, receive a gray box where the software appears, and an error:
    • Venus 1500 By Daktronics is not responding.
    • 9-9-2013 11-20-19 AM.jpg

Environment

  • Venus 1500 v4.15
  • Microsoft .NET Framework 3.5

Cause

Venus 1500 v4 coding or Microsoft .NET Framework  3.5 became corrupted.

Resolution

Update to Venus 1500 v4.20 or greater which uses Microsoft .NET Framework 4.

KB ID: DD2629111


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