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When using scrolling text parts of letters are being cut off in Venus 1500 v4

Symptom

  • When using scrolling text parts of letters are being cut off in Venus 1500 v4

Environment

  • Venus 1500 (4.14.2)
  • Scheduling

Cause

  • Display is configured as a 120 wide which is not a manufactured display width. It was causing part of the scroll to be cut off due to the incorrect width. See below screen shot and see the E and F are cut off.
    Please note the below example is what it would be like on display NOT in the software.

Resolution

  • Configure display as the correct display size (Example: Was configured as 16x120, correct size is 16x112)
  • Follow DD1974222 on how to configure display.

KB ID: DD2079311


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