When trying to update Venus 1500 v3 to 3.12 getting a red X error

Symptom

When trying to update Venus 1500 v3 to 3.12 getting a red X error

Environment

  • Venus 1500 (3.11)
  • Configuration
  • M3

Cause

Not logged into the PC as the Administrator.

Resolution

Log in to PC as the Administrator and run the install setup again.


KB ID: DD2139667


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