Unable to open Event Viewer, Windows Event Log is not running

Symptoms

  • Receive the error "Unable to start event viewer/event log service on vista - Error 3" when trying to start "Windows Event Log" in Services.
  • Receive error that the "Windows Event Log" is not running when opening Event Viewer.

Environment

  • Windows 7 PC
  • Venus 1500 v4

Cause

  • "Logs" folder is missing from the "windows\system32\winevt" directory.

Resolution

  1. Create new folder called Logs in the windows\system32\winevt directory.
  2. Start Windows Event Log in Services.

KB ID: DD3668226


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