Galaxy, One or more rows are blank, ribbon cables not connected to proper ports on the module

Symptoms

  • One or multiple rows are completely blank on the display.

Environment

  • Galaxy: AF-3010, AF-3020, AF-3050, AF-3060, AF-3080, AF-3090, AF-3150, AF-3160, AF-3165, AF-3180, AF-3190, AF-3197, AF-3200, AF-3220, AF-3400, AF-3500, AF-3550
  • GalaxyPro: AF-3700, GPR

Cause

  • Ribbon cables connected to incorrect ports on the module.

Resolution

  • Connect ribbon cable from the controller or MLC to the input of the first module of each row. The ribbon cable from the module output will connect to the input of the module to it's immediate right.

KB ID: DD3612952


Fill out my online form.
DISCLAIMER: Use of this content may void the equipment warranty, please read this DISCLAIMER prior to performing any service of the equipment.