Galaxy, No communications, Loose client radio Ethernet connection to the sign quick connect

Symptoms

  • No communications to the sign.
  • Able to successfully ping both the server and client radios.
  • Able to ping the sign when direct connected to the controller.

Environment

  • Galaxy, GalaxyPro, GS6
  • Ethernet Bridge Radios (EBR)

Cause

  • Loose Ethernet connection from the client radio to the sign quick connect (J32).

Resolution

  • Fully fasten the loose connection from the client radio to the sign quick connect.

KB ID: DD3604336


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