RC-100, low signal strength on remote and high latency in communication to scoreboard

​Symptoms

  • RC-100, low signal strength on remote and a lot of lag in communication to scoreboard.
  • Intermittent communication with scoreboard.

Environment

  • BA-2518
  • Outdoor scoreboard
  • RC-100 with Base station receiver

Cause

  • Base station antenna is not mounted properly.
    • Hanging inside scoreboard behind LED digits and not in direct line of sight with remote, antenna pointing down toward the ground.

Resolution

KB ID: DD3586510


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