Broken gas springs no longer hold the door face open on AF-3200 and AF-3220 display

Symptoms

  • Door gas springs won't hold door face open.
  • Door gas springs have been damaged.
  • Door gas springs have become detached from the display.

Environment

  • Galaxy AF-3200
  • Galaxy AF-3220 

Cause

  • Door gas springs are no longer able to support the displays door face.
  •     

Resolution

  • Gas springs and door are not available replacement parts.

Work Around

  • Purchase new gas springs locally and install on the display.

KB ID: DD3567338


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