V7000 controlled sign(s) blank. Previewer shows schedule running but only plays black content.

Symptoms

  • The screen is blank.
  • V7000 Monitor program shows a schedule running, but is only playing black content, and not the desired messages.

Environment

  • V7000

Cause

  • The active schedule has extended past its designated running time frame.

Resolution

  • Update the end date within the schedule to something in the future.
  • Republish the schedule.

KB ID: DD3559865


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