How to change the password on a Sierra Wireless modem

Question

  • How do I change the password on a Sierra Wireless modem?

Environment

  • Sierra Wireless AirLink modems or gateways
    • Raven XE/XT, LS300, GX400, GX440, GX450, ES450, RV50, MP70

Answer/Steps

  1. Connect to the modem's web configuration page.
    • If you are physically connected to the modem's Ethernet port, or on the LAN via a router or switch, go to https://192.168.13.31:9443.
    • If you are remote, connecting through the cellular network, go to https://xxx.xxx.xxx.xxx:9443 where the x's are replaced by the static IP of the modem.
  2. If prompted with a page about a problem with the website's security certificate, follow the steps below, otherwise skip to step 3.
    • The wording varies by browser, but you are looking for a button or link for Advanced or Continue to this website (not recommended), clicking on this should allow you to access the modem's configuration page.
  3. Log into the modem.
    • Username: user
    • Password: 12345
    • NOTE: if the password of 12345 is not accepted, the password of the modem has already been changed off of it's default and you will need to use the current password to log into the modem.
  4. Select the Admin tab.
  5. Select Change Password.
  6. Enter the current password and the new password.
    • This unique password is for your security purposes, Daktronics will not record or maintain this information.  Be sure to choose a password that is strong and that you will remember.
  7. Click Apply or Change Password.
  8. Click OK on the popup.
  9. Click on the Reboot button near the upper right of the window to apply the change.

KB ID: DD3498229


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