eCCB cannot create 3 or more lines of text on display, Option for more lines of text is not in the Web Interface, Maximum number of lines or characters has been met

Symptoms

  • When connected to the eCCB web interface, there is no option for 3 or 4 lines of text.
  • Unable to add any more lines of text to any given piece of content.

Environment

  • eCCB (Electronic Changeable Copy Board)

Cause

  • Size of the display does not support additional lines or the maximum number of lines has been met for the display size.

Resolution

  • Do not create ads requiring more than the maximum lines allowed for the display.
  • DD3292400_2.jpg

KB ID: DD3495986


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