Time is incorrect on display using Venus Control Suite.

Symptoms

  • Time is incorrect on display using Venus Control Suite.
  • Time on display is off by 2 hours.

Environment

  • Venus Prime
  • Venus Pro
  • Venus Elite

Cause

  • Unknown

Resolution

  1. Click on Displays in the main menu.
  2. Click on the display name showing the incorrect time.
  3. On the Display Information, select or reselect the correct time zone for the display and Save.
  4. Click on Playlists from the main menu.
  5. Click on the playlist name that has the time message running.
  6. Click Edit under Displays.
  7. Uncheck the box next to the display name and Save.
  8. Click Edit under Displays again.
  9. Check the box next to the display name and Save.

KB ID: DD3372464


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