Receiving a compatibility error when trying to install Content Studio for Venus Control Suite on a Windows XP computer

Symptoms

  • Receiving the following error when trying to download Content Studio for Venus Control Suite:
    • ERROR: "Daktronics Venus Client requires that your computer is running Windows Vista or Windows XP with Service Pack 3 or Windows XP x64 with Service Pack 2 or Windows Server 2003 with Service Pack 2 or Windows Server 2008."

contentstudiopic.png 

Environment

  • Venus Control Suite
  • Content Studio (Venus Client)
  • Windows XP Operating System (OS)

Cause

  • Content Studio is not compatible with Windows XP OS.

Resolution

Work Around

  • Utilize the Web Compositor option within Venus Control Suite
    • (Note: the web compositor is still in beta and there may be some bugs present when utilizing it).

KB ID: DD3357561


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