GS6 display is blanking during certain messages, message title contains special characters


  • Certain messages are blank on the display.
  • Message that will not play has special language characters in the file name.
  • Boot sequence will stop and star over once it gets to showing the display size.


  • Venus Control Suite (VCS)
  • GS6, GC6


  • Content name contains invalid characters. (I.E. !@#$%^&*())


  • Update DMP firmware to the latest version.  Contact Daktronics technical support for assistance.

Work Around

  • Rename the message(s) without using special characters.

KB ID: DD3347181

Fill out my online form.
DISCLAIMER: Use of this content may void the equipment warranty, please read this DISCLAIMER prior to performing any service of the equipment.