Unable to access Fuelink webpage with IE

Symptoms

  • Not able to access Fuelink webpage (fuelink.daktronics.com).
  • Getting errors on webpage when trying to go to fuelink.daktronics.com.
  • If able to get to Fuelink site, will get a blank browser to appear after logging in.

Environment

  • Fuelink software
  • FL-3000, FL-4500
  • Internet Explorer (IE)

Cause

  • Internet Explorer is not a supported browser for Fuelink software.

Resolution

  • Use a supported web browser such as Chrome or Firefox.

KB ID: DD3342029


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