When creating an Instagram feed unable to see any elements.

Symptoms

  • When creating an Instagram feed in Visiconn unable to see any elements to select.
  • Attempted to put in user name and password for account while creating feed and still unable to view elements.
  • Instagram account is private.

Environment

  • Visiconn

Cause

  • Instagram account is private therefore unable to see/select any elements.

Resolution

  • Set Instagram account to public.

KB ID: DD3302687


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