Venus 1500 Support

Venus 1500 software download and updates.

The latest version of Venus 1500 contains improvements for faster system operation. To ensure you have the latest features available, please update your software.

 

Did you just get a new computer?
Wondering how to reinstall Venus 1500 after a computer crash, hard drive reimage, or new computer purchase?

Read the guide here.

Just getting started?
Read the Venus 1500 Software Quick Start Guide.

Download the PDF guide.

Not sure what version you have?

Find which version of Venus 1500 v4 software you are using with our Version Guide, which will show you how to locate this information.

 

Having a Problem with Venus 1500? Search the knowledge base.

If you can't find a solution in the knowledge base or are unsure how to use this information, please contact Daktronics tech support at 1-800-325-8766.

 

 

How to Setup VirtualDub to open .MOV Fileshttp://www.daktronics.com/support/kb/Pages/Can not open MOV files in Virtual Dub.aspxHow to Setup VirtualDub to open .MOV Files76276
When trying to install Venus 1500 v4, receive error "1152:Error extracting to the temporary location"http://www.daktronics.com/support/kb/Pages/When trying to install Venus 1500 v4, receive error 1152Error extracting to the temporary location.aspxWhen trying to install Venus 1500 v4, receive error "1152:Error extracting to the temporary location"69831
Received error 17113 when trying to start the SQL Server Nucleushttp://www.daktronics.com/support/kb/Pages/Received error 17113 when trying to start the SQL Server Nucleus.aspxReceived error 17113 when trying to start the SQL Server Nucleus69012
How to complete a repair on Microsoft .NET Framework 3.5 SP1?http://www.daktronics.com/support/kb/Pages/How to complete a repair on Microsoft .NET Frameworks.aspxHow to complete a repair on Microsoft .NET Framework 3.5 SP1?68105
Receiving error 'Error 2203.Database: C:\WINDOWS\Installer\ xxx.ipi. Cannot open database file. Systems error -2147287035' when trying to install or update Venus 1500 v4http://www.daktronics.com/support/kb/Pages/Receiving error Error 2203 Databasexxxipi Cannot open database file Systems error 2147287035.aspxReceiving error 'Error 2203.Database: C:\WINDOWS\Installer\ xxx.ipi. Cannot open database file. Systems error -2147287035' when trying to install or update Venus 1500 v471106
“Error opening installation log file. Verify that the specified location exists and is writable.” error when attempting to uninstall an application such as Venus 1500, Show Control etc.http://www.daktronics.com/support/kb/Pages/“Error opening installation log file- Verify that the specified location exists and is writable-” error when attempting to.aspx“Error opening installation log file. Verify that the specified location exists and is writable.” error when attempting to uninstall an application such as Venus 1500, Show Control etc.68940
How do I register or license Venus 1500 v4 software?http://www.daktronics.com/support/kb/Pages/How to register software for Venus 1500 v4.16.aspxHow do I register or license Venus 1500 v4 software?69491
How to complete a repair on Microsoft .NET Framework 4.0http://www.daktronics.com/support/kb/Pages/How to repair -NET Framework 4-0.aspxHow to complete a repair on Microsoft .NET Framework 4.068431
Receiving an error 'DXSETUP.exe - .NET Framework Initialization Error -- Unable to find a version of the runtime to run this application.' when installing Venus 1500 v4.18.1http://www.daktronics.com/support/kb/Pages/Receiving an error 'DXSETUP-exe - -NET Framework Initialization Error -- Unable to find a version of the runtime to run thi.aspxReceiving an error 'DXSETUP.exe - .NET Framework Initialization Error -- Unable to find a version of the runtime to run this application.' when installing Venus 1500 v4.18.168440
What All Sport Code should I use for my scoreboard?http://www.daktronics.com/support/kb/Pages/What All Sport Code do I use for my scoreboard.aspxWhat All Sport Code should I use for my scoreboard?134866

 

Can't find what you're looking for? Contact us.

Non-urgent Service Requests

Non-urgent assistance requests or questions can be submitted to our service team through our request form. The typical response time is less than four hours during Daktronics corporate business hours (Monday - Friday, 8am - 5pm CST).

SUBMIT A SERVICE REQUEST


SIGN COMPANY REQUESTS

Urgent Service Requests

The fastest way to contact customer support is to call us. To help expedite your call:

  • Have your case number available if one has been assigned to you.
  • If you require technical assistance to trouble-shoot your system, please call from where the equipment is located and have everything connected and powered up.

United States & Canada 1-800-325-8766
Outside US & Canada +1-605-697-4000


Software Training Assistance

If your equipment is working properly and you have a question on how to use the features of Venus 1500 software, one of our software trainers would be happy to give you a callback to assist you. The typical response time is less than four hours during Daktronics corporate business hours Monday-Friday, 8am – 5pm CST).

Contact a Trainer

 

 

 

 

Venus 1500 Guides and Manuals

Access Venus 1500 guides and manuals listed below. To access training worksheets visit our Learning Center.

 

 

 

Venus 1500 Version 4 Software Quick Start Guidehttp://www.daktronics.com/Web Documents/Manuals/DD1818261-2.pdfVenus 1500 Version 4 Software Quick Start Guide1035413
Venus 1500 Version 3 Manualhttp://www.daktronics.com/Web Documents/Manuals/ED13530.pdfVenus 1500 Version 3 Manual6241625
Venus 1500 V4 Software Specificationshttp://www.daktronics.com/Web Documents/Specs/DD1361543.pdfVenus 1500 V4 Software Specifications242304
Venus 1500 Software Web Based Training Flierhttp://www.daktronics.com/Web Documents/Lit/SL-10422.pdfVenus 1500 Software Web Based Training Flier670970
Venus 1500 Software Version 4 Operation Manualhttp://www.daktronics.com/Web Documents/Manuals/DD1370296.pdfVenus 1500 Software Version 4 Operation Manual5253601
Venus 1500 Content Guidehttp://www.daktronics.com/Web Documents/Guides/DD2509423.pdfVenus 1500 Content Guide347309
Venus 1500 Connect With Success Brochurehttp://www.daktronics.com/Web Documents/Lit/DD2584451.pdfVenus 1500 Connect With Success Brochure1343829
Undo and Redohttp://www.daktronics.com/Web Documents/Venus-1500-Tutorials/Undo and Redo.pdfUndo and Redo108394
Preparing for and joining a web seminar sessionhttp://www.daktronics.com/Web Documents/Guides/DD1566878.pdfPreparing for and joining a web seminar session406954
Modifying a Transitionhttp://www.daktronics.com/Web Documents/Venus-1500-Tutorials/Modifying a Transition.pdfModifying a Transition268952
Media Kit for Venus 1500 Download Instructionshttp://www.daktronics.com/Web Documents/Guides/DD2137671.pdfMedia Kit for Venus 1500 Download Instructions1046203
Keyboard Shortcutshttp://www.daktronics.com/Web Documents/Lit/DD1666011.pdfKeyboard Shortcuts125395
Inserting and Deleting Layoutshttp://www.daktronics.com/Web Documents/Venus-1500-Tutorials/Inserting and Deleting Layouts.pdfInserting and Deleting Layouts83562
Inserting a graphic Media Libraryhttp://www.daktronics.com/Web Documents/Venus-1500-Tutorials/Inserting a graphic Media Library.pdfInserting a graphic Media Library256974
Inserting a Video Media Libraryhttp://www.daktronics.com/Web Documents/Venus-1500-Tutorials/Inserting a Video Media Library.pdfInserting a Video Media Library118720

 


Venus 1500 Blog 

Follow Our Venus 1500 Training Blog

Read the blog to get help running your Venus 1500 software and pointers for creating content on your display.

Venus 1500 Blog

 


Venus 1500 How-To Videos

 

 

Venus 1500 Registration and Licensinghttp://www.daktronics.com/en-us/video-gallery/Venus-1500-Registration-and-LicenseVenus 1500 Registration and Licensing
Venus 1500 Configure a Displayhttp://www.daktronics.com/en-us/video-gallery/Display-ConfigurationVenus 1500 Configure a Display
Venus 1500: Download & Installation Videohttp://www.daktronics.com/en-us/video-gallery/Venus-1500-Download-InstallationVenus 1500: Download & Installation Video
Venus 1500: Media Kit Downloadhttp://www.daktronics.com/en-us/video-gallery/Venus-1500-Media-KitsVenus 1500: Media Kit Download
Venus 1500: Updating Software Videohttp://www.daktronics.com/en-us/video-gallery/Venus-1500-Updating-SoftwareVenus 1500: Updating Software Video
Venus 1500: Help File Videohttp://www.daktronics.com/en-us/video-gallery/Venus-1500-Help-FileVenus 1500: Help File Video

Purchase effective, ready-to-go content packages.

Your money-making campaign or efforts to reach your community is just a click away. View and purchase content from our easy-to-use online store. Created by our professional creative services team, content packages range from retail to seasonal to charitable offerings to social media and more. Just shop, click, download, and use.

 

 

We value your feedback.

Whether you have suggestions for how we can improve or ideas to make our products better, we'd love to hear it! Share your thoughts with us.