Venus Control Suite Support

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Support Alert
Venus Control Suite is the software solution for scheduled content, available in both cloud-based and hosted options. It is used in all levels of commercial applications as the primary software and is used in sports applications for select functions.

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Operating My Display Icon

Operating My Controller

 

​Learn more about how to operate Venus Control Suite

Visit our learning centers for resources to help you get the most value out of your displays.

Venus Control Suite 

Using My Controller

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Venus Control Suite Quick Guidehttp://www.daktronics.com/Web Documents/Manuals/DD3016537.pdfVenus Control Suite Quick Guide703109
Venus Control Suite Operation Manualhttp://www.daktronics.com/Web Documents/Manuals/DD3315811.pdfVenus Control Suite Operation Manual4110384

Getting Started / Installing

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Venus Control Suite Installation Quick Guidehttp://www.daktronics.com/Web Documents/Manuals/DD3241065.pdfVenus Control Suite Installation Quick Guide528991
Venus Control Suite Bridge Upgrade for Galaxy and GalaxyPro Series Displayshttp://www.daktronics.com/Web Documents/Manuals/DD3323718.pdfVenus Control Suite Bridge Upgrade for Galaxy and GalaxyPro Series Displays1385642


Popular How-to Articles

 

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How do I manually start, restart or stop the SQL Server (NUCLEUS), Daktronics Fusion and Daktronics Nucleus Server services?http://www.daktronics.com/support/kb/Pages/DD2236444.aspxHow do I manually start, restart or stop the SQL Server (NUCLEUS), Daktronics Fusion and Daktronics Nucleus Server services?
How to log into Venus Control Suite.http://www.daktronics.com/support/kb/Pages/DD2973047.aspxHow to log into Venus Control Suite.

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Benefits/Features of Galaxy® GS6 & Venus® Control Suitehttp://www.daktronics.com/en-us/video-gallery/GS6-Venus-Control-Suite04:20Benefits/Features of Galaxy® GS6 & Venus® Control SuiteDiscover why these new products are the most advanced in the industry.

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Maintaining My Display Icon

Maintaining My Controller

 

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Fixing an Issue

 

Product Manuals

 

Request Service

Non-Urgent Service Requests

Use the Daktronics MySupport Portal to:

  • Create a new service case
  • View open service cases
  • Check order and shipping status
  • Verify account information
MySupportAccess MySupport

If you do not have a MySupport account, you can also use our service request form.

Sign Companies that don't have MySupport accounts can submit requests here.

Urgent Service Requests

The fastest way to contact customer support is to call us. To help expedite your call:

  • Have your case number available if one has been assigned to you.

  • If you require technical assistance to trouble-shoot your system, please call from where the equipment is located and have everything connected and powered up.

United States & Canada 1-800-325-8766

Outside the USA & Canada +1-605-697-4000