Venus 1500 Product Support

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Daktronics Venus 1500 V4 message display software gives display owners the tools to effectively create great-looking content and efficiently schedule that content to their display.

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Operating My Controller

 

​Learn more about how to operate Venus 1500

Visit our learning centers for resources to help you get the most value out of your displays.

Venus 1500 Learning Center 

Using My Controller

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Venus 1500 Software Version 4 Operation Manualhttp://www.daktronics.com/Web Documents/Manuals/DD1370296.pdfVenus 1500 Software Version 4 Operation Manual5480737
Venus 1500 Version 3 Manualhttp://www.daktronics.com/Web Documents/Manuals/ED13530.pdfVenus 1500 Version 3 Manual6241625
Venus 1500 Software Version 4 Operation Manual - Spanish LACMhttp://www.daktronics.com/Web Documents/Manuals/Venus 1500 Software Version 4 Operation Manual - Spanish LACM.pdfVenus 1500 Software Version 4 Operation Manual - Spanish LACM14004978

Getting Started / Installing

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Venus 1500 Version 4 Software Quick Start Guidehttp://www.daktronics.com/Web Documents/Manuals/DD1818261.pdfVenus 1500 Version 4 Software Quick Start Guide1035406
DisplayFind Utility Quick Guidehttp://www.daktronics.com/Web Documents/Hidden/DisplayFind Utility Quick Guide.pdfDisplayFind Utility Quick Guide128159


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How do I get the Media Kit that was sent to me via email or from a Flash Drive to show up in Content Studio?http://www.daktronics.com/support/kb/Pages/DD2248959.aspxHow do I get the Media Kit that was sent to me via email or from a Flash Drive to show up in Content Studio?

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Venus 1500 Overviewhttp://www.daktronics.com/en-us/video-gallery/Venus-1500-Sales1:28Venus 1500 Overview

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Maintaining My Controller

 

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Fixing an Issue

 

Product Manuals

 

Request Service

Non-Urgent Service Requests

Use the Daktronics MySupport Portal to:

  • Create a new service case
  • View open service cases
  • Check order and shipping status
  • Verify account information
MySupportAccess MySupport

If you do not have a MySupport account, you can also use our service request form.

Sign Companies that don't have MySupport accounts can submit requests here.

Urgent Service Requests

The fastest way to contact customer support is to call us. To help expedite your call:

  • Have your case number available if one has been assigned to you.

  • If you require technical assistance to trouble-shoot your system, please call from where the equipment is located and have everything connected and powered up.

United States & Canada 1-800-325-8766

Outside the USA & Canada +1-605-697-4000