Venus 1500 Product Support

0
Support Alert
Daktronics Venus 1500 V4 message display software gives display owners the tools to effectively create great-looking content and efficiently schedule that content to their display.

 Rollup Image {blank}

 

 

Operating My Display Icon

Operating My Controller

 

​Learn more about how to operate Venus 1500

Visit our learning centers for resources to help you get the most value out of your displays.

Venus 1500 Learning Center 

Using My Controller

 {Blank} ‭[2]‬

 

 

Venus 1500 Software Version 4 Operation Manualhttp://www.daktronics.com/Web Documents/Manuals/DD1370296.pdfVenus 1500 Software Version 4 Operation Manual5480737
Venus 1500 Version 3 Manualhttp://www.daktronics.com/Web Documents/Manuals/ED13530.pdfVenus 1500 Version 3 Manual6241625
Media Kit for Venus 1500 Download Instructionshttp://www.daktronics.com/Web Documents/Guides/DD2137671.pdfMedia Kit for Venus 1500 Download Instructions1046203

Getting Started / Installing

 {blank} ‭[1]‬

 

 

Venus 1500 Version 4 Software Quick Start Guidehttp://www.daktronics.com/Web Documents/Manuals/DD1818261.pdfVenus 1500 Version 4 Software Quick Start Guide1035406
DisplayFind Utility Quick Guidehttp://www.daktronics.com/Web Documents/Hidden/DisplayFind Utility Quick Guide.pdfDisplayFind Utility Quick Guide128159


Popular How-to Articles

 

 Popular how-tos {Blank}

 

 

How do I manually start, restart or stop the SQL Server (NUCLEUS), Daktronics Fusion and Daktronics Nucleus Server services?http://www.daktronics.com/support/kb/Pages/DD2236444.aspxHow do I manually start, restart or stop the SQL Server (NUCLEUS), Daktronics Fusion and Daktronics Nucleus Server services?
How do I switch between Continuous Mode and Schedule Mode in Venus 1500 V4?http://www.daktronics.com/support/kb/Pages/DD1996807.aspxHow do I switch between Continuous Mode and Schedule Mode in Venus 1500 V4?

 {Blank} ‭[1]‬

 

 

Venus 1500 Overviewhttp://www.daktronics.com/en-us/video-gallery/Venus-1500-Sales1:28Venus 1500 Overview

View All Videos


Maintaining My Display Icon

Maintaining My Controller

 

Support Fixing Issue Icon

Fixing an Issue

 

Product Manuals

 

​​

Request Service

Non-Urgent Service Requests

Use the Daktronics MySupport Portal to:

  • Create a new service case
  • View open service cases
  • Check order and shipping status
  • Verify account information
MySupportAccess MySupport

If you do not have a MySupport account, you can also use our service request form.

Sign Companies that don't have MySupport accounts can submit requests here.

Urgent Service Requests

The fastest way to contact customer support is to call us. To help expedite your call:

  • Have your case number available if one has been assigned to you.

  • If you require technical assistance to trouble-shoot your system, please call from where the equipment is located and have everything connected and powered up.

United States & Canada 1-800-325-8766

Outside the USA & Canada +1-605-697-4000