DakStats Sport Software Support

Support Alert
DakStats Sports Software is the premiere software for managing game, season and career statistics. DakStats tracks live game stats and compiles in-depth statistical reports. It is also a key component for supplying stats to many display systems. DakStats software is used at all levels of play, from high school to professional.

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Operating My Controller


​​​​Please visit the DakStats web site for more DakStats support resources​.

Using My Controller

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DakStats Football Software Operation Manual (ED-18036)http://www.daktronics.com/Web Documents/DakStats/DakStats Football Software Operation Manual.pdfDakStats Football Software Operation Manual (ED-18036)2599858
DakStats Baseball Software Operation Manual (DD1385420)http://www.daktronics.com/Web Documents/DakStats/DakStats Baseball Software Operation Manual.pdfDakStats Baseball Software Operation Manual (DD1385420)2605342
DakStats Baseball Quick Start Guide (ED-17013)http://www.daktronics.com/Web Documents/DakStats/ED-17013.pdfDakStats Baseball Quick Start Guide (ED-17013)579737

Getting Started / Installing

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All Sport Interface for DakStats Quick Start Guide (ED-14190)http://www.daktronics.com/Web Documents/DakStats/ED14190.pdfAll Sport Interface for DakStats Quick Start Guide (ED-14190)267241
DakStats Football Quick Start Guide (ED-17015)http://www.daktronics.com/Web Documents/DakStats/ED-17015.pdfDakStats Football Quick Start Guide (ED-17015)498277
Standard RTD Inputs Quick Guide (ED-17652)http://www.daktronics.com/Web Documents/Customer-Service-Manuals/ED-17652.pdfStandard RTD Inputs Quick Guide (ED-17652)185424

Popular How-to Articles


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How To Create Media RTD Batter Headshotshttp://www.daktronics.com/support/kb/Pages/DD3073253.aspxHow To Create Media RTD Batter Headshots
How often does the DakStats Web-Sync site update individual stats?http://www.daktronics.com/support/kb/Pages/How-often-does-the-Websync-site-update-individual-stats.aspxHow often does the DakStats Web-Sync site update individual stats?

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Getting Started with DakStats Volleyball http://www.daktronics.com/en-us/video-gallery/Getting-Started-with-DakStats-Volleyball3:28Getting Started with DakStats Volleyball ​This video outlines how to configure seasons, teams, and rosters in DakStats in order to track live player stats.

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Fixing an Issue


Product Manuals


Request Service

Non-Urgent Service Requests

Use the Daktronics MySupport Portal to:

  • Create a new service case
  • View open service cases
  • Check order and shipping status
  • Verify account information
MySupportAccess MySupport

If you do not have a MySupport account, you can also use our service request form.

Sign Companies that don't have MySupport accounts can submit requests here.

Urgent Service Requests

The fastest way to contact customer support is to call us. To help expedite your call:

  • Have your case number available if one has been assigned to you.

  • If you require technical assistance to trouble-shoot your system, please call from where the equipment is located and have everything connected and powered up.

United States & Canada 1-800-325-8766

Outside the USA & Canada +1-605-697-4000