Receiving "Illegal value" when inputting broadcast group and radio channel settings on a wireless All Sport console, Bad All Sport console

Potential Symptoms

  • All Sport console showing "illegal value" when entering in broadcast and channel settings, with known radio settings or Broadcast other than 0.
  • No wireless communication between the console and the scoreboard.

Environment

  • Product Family: Sports Product
  • Product: Scoreboard
  • Component:
  • Control System: Wireless All Sport Consoles

Cause

  • All Sport console was set to an invalid broadcast group and radio channel combination
  • Invalid All Sport radio setting values:
    • B0/C01, B0/C02, B0/C03, B0/C04. 

Resolution

  • Set the All Sport radio settings to an acceptable value.
    • Acceptable All Sport radio setting values
      • B0/C00 (Universal broadcast group and radio channel, any wireless scoreboard in range of console will connect).
      • B(1-4)/C00 (Universal channel setting on specific broadcast group, connects to any wireless scoreboard in range of console on specific broadcast group).
      • B(1-4)/C(01-04) (Connects to scoreboard using specific broadcast group and radio channels).
  • If issue is still present after performing the steps above then replace the console.
    • Contact Daktronics Customer Support to discuss replacement options.
    • United State & Canada 1-800-325-8766
    • Outside US & Canada +1-605-697-4000
    • Submit a Service Request form from Daktronics Support and reference this article.

KB ID: DD2699445


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